We sell installed products (like water heaters, furnaces, etc.) through OpenCart. We'd like to integrate a business process management tool in OC, if possible - something to track an order from inspection, to ordering of parts, to post-sales support, etc. I've looked at a few open-source BPM tools, but would like to know if anyone has any experience with this.
Thanks!
I didn't find the right solution from the Internet.