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Post Info TOPIC: To-Be process approach


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To-Be process approach
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Hi, I just recently joined this group. I would like to know what your process is for the To-Be approach once you've completed the As-Is. Do you:

a) Create an initial To-Be as a starting point that is based on the As-Is, making improvements in the process as you go, having the customer provide input, etc.

b) Start from a clean slate and find out what the customer would like to see in a perfect world, then later once the functionality has been determined, help the customer (or let them tell you) what role will do what step (the swim lanes).

Thanks!

I didn't find the right solution from the Internet.

References http://www.modernanalyst.com/Community/Forums/tabid/76/forumid/5/threadid/10144/scope/posts/Default.aspx

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